Aflac Medicare Supplement Review

Our review of Aflac’s Medicare Supplement insurance found several notable advantages: 6.7% more affordable premiums on average, an efficient claims process, up to 7% household premium discounts, and positive customer feedback.

Aflac offers four Medigap plans in select states and is seeking approval to expand coverage options to more states. Additionally, Aflac provides dental insurance and a range of other policy options.

Aflac recently entered the Medicare market by leveraging Aetna’s infrastructure. While there have been negative reviews, Aflac holds an A+ rating from the Better Business Bureau (BBB), showing its dedication to addressing customer concerns.

This review explores why Aflac’s Medigap plans may be an excellent option for those looking to supplement their Original Medicare coverage.

Our Evaluation:
Pros:
  • Competitive pricing compared to other providers
  • Extensive insurance policies, including comprehensive and basic plans
  • High financial stability ratings from reputable agencies
  • No network restrictions
Cons:
  • Not available in AK, CT, DC, HI, MA, ME, MN, NY or WA
  • It may not offer the same additional benefits as other providers
  • Plans do not include prescription drug (Part D) coverage
Should You Consider Them?

When choosing your Medigap policy, Aflac should be on your radar. It is expected to gain a prominent position in the Medicare Supplement insurance market, showcasing its industry expertise.

Which Medigap Plans Does Aflac Offer?

Aflac offers four types of Medigap plans to help supplement Original Medicare coverage. Each plan is tailored to different needs and budgets, offering varying levels of coverage.

Here’s a detailed breakdown:

1. Plan G: Comprehensive Coverage and the Most Popular Choice

Plan G has emerged as the most popular Medigap option in recent years, and for good reason. It offers nearly full coverage for Medicare-approved expenses after you meet the Medicare Part B deductible.

Here’s what makes Plan G stand out:

Comprehensive Coverage: Plan G covers almost all out-of-pocket costs, including:

    • Medicare Part A coinsurance and hospital costs up to an additional 365 days after Medicare benefits are exhausted.
    • Medicare Part B coinsurance or copayment.
    • Blood (first 3 pints).
    • Part A hospice care coinsurance or copayment.
    • Skilled nursing facility (SNF) coinsurance.
    • Foreign travel emergency coverage (80% up to plan limits).
    • Medicare Part B excess charges (the amount that providers can bill above Medicare’s approved amount).

Why It’s Popular:

    • Predictability: The only out-of-pocket expense with Plan G is the Medicare Part B deductible, which is $257 in 2025. After that, the plan picks up all remaining costs for Medicare-covered services. This makes it an attractive option for those who want financial predictability and peace of mind.
    • Eligibility: Unlike Plan F, Plan G is available to all Medicare beneficiaries, regardless of when they became eligible for Medicare.
    • Cost-Effectiveness: Many beneficiaries find that Plan G’s lower premiums combined with the modest Part B deductible offer better overall value compared to Plan F, which typically has higher premiums.

2. Plan N: Lower Premiums with Some Trade-Offs

Plan N provides solid coverage similar to Plan G but comes with additional out-of-pocket costs. It’s a great option for beneficiaries looking to save on premiums and who don’t mind handling small copayments.

Key Features:

    • Covers Part A coinsurance, hospital costs, and skilled nursing facility care.
    • Covers 100% of Part B coinsurance, except for a $20 copayment for office visits and a $50 copayment for emergency room visits (waived if admitted).
    • Does not cover Medicare Part B excess charges (which some providers may bill if they don’t accept Medicare’s standard payment).

Who It’s For: Plan N appeals to those who are healthy, visit the doctor infrequently, and are willing to trade lower premiums for some out-of-pocket costs.

3. Plan A: Basic Coverage

Plan A provides minimal coverage and is typically the entry-level Medigap option. It covers the essential benefits, such as:

  • Medicare Part A coinsurance and hospital costs up to an additional 365 days after Medicare benefits are exhausted.

  • Medicare Part B coinsurance or copayment.

  • Blood (first 3 pints).

  • Part A hospice care coinsurance or copayment.

Who It’s For: Plan A is often chosen by those on a tight budget who are looking for basic coverage and don’t anticipate significant healthcare expenses.

4. Plan F: The Legacy Plan

Plan F is the most comprehensive Medigap plan, offering everything covered under Plan G plus the Medicare Part B deductible. However, due to Medicare regulations, Plan F is only available to individuals who were eligible for Medicare before January 1, 2020.

Key Features:

    • Covers the Part B deductible in addition to all other Plan G benefits.
    • Provides complete financial protection with zero out-of-pocket costs for Medicare-covered services.

Why It’s Declining in Popularity: While Plan F offers unparalleled coverage, its premiums are significantly higher than Plan G. Since new Medicare beneficiaries can no longer enroll in Plan F, Plan G has become the default choice for those seeking robust coverage.

Why Plan G Is the Most Popular Medigap Plan

  • Widely Available: Unlike Plan F, Plan G is available to all Medicare beneficiaries regardless of when they became eligible.
  • Near-Complete Coverage: It covers all major out-of-pocket expenses except the Part B deductible, offering significant financial security.
  • Cost-Effective: With premiums often lower than Plan F and only a small deductible to pay, Plan G is a more affordable alternative for similar benefits.
  • No Network Restrictions: Like all Medigap plans, Plan G allows you to see any doctor or specialist who accepts Medicare, ensuring maximum flexibility.
  • Peace of Mind: Many seniors appreciate the simplicity of having only one predictable out-of-pocket cost (the Part B deductible), making Plan G an attractive option for budgeting healthcare expenses.

When comparing Aflac’s Medigap offerings, Plan G stands out as the clear leader for its robust benefits, wide availability, and financial predictability.

While other plans like Plan N and Plan A cater to specific needs or budgets, Plan G strikes the perfect balance between comprehensive coverage and affordability, making it the most popular choice among Medicare beneficiaries.

If you’re looking for near-complete coverage and peace of mind without overpaying on premiums, Plan G is likely your best bet.

  • Plan Security:

    All Aflac Medicare Supplement plans are guaranteed renewable – meaning Aflac cannot cancel your policy if you pay premiums on time.

Does Aflac Have Extra Perks?

Aflac provides additional benefits for its Medicare Supplement policyholders, including:

  • Up to 7% household discount for eligible individuals.
  • Extra $2 discount per month for applicable monthly EBT payments.
  • 24/7 customer service and claims support.
  • No network restrictions – choose any doctor or healthcare provider accepting Medicare patients.
  • Fast claims processing, with most claims being paid within one business day.

How Does Aflac Compare to Other Top Companies?

When evaluating Aflac’s Medicare Supplement plans, it’s crucial to compare their premium rates with those of other leading providers to ensure you choose the most cost-effective and comprehensive option for your needs.

Premium rates can vary significantly by provider, even for the same standardized benefits. Exploring these differences can lead to considerable savings.

To help you make an informed decision, we’ve compared the premiums for Medicare Supplement Plan G – a popular choice for its broad coverage – from Aflac with other major providers, including Aetna, Cigna, and Mutual of Omaha.

Our analysis spans multiple states, giving you a clear picture of how Aflac compares to these competitors in terms of cost and value.

We’ve compared Plan G premiums from Aflac and its competitors in different states for your review:

StateZip CodeAflacCignaAetnaMutual
of Omaha
Texas79936$131$133$170$147
Florida32507$207$190$258$227
Georgia30044$152$148$150$176
Illinois60629$175$170$173$203
Actual prices fluctuate based on age, gender, and location. Sample quotes are for a 65 y/o nonsmoking female.

Pros and Cons of Aflac Medicare Supplement Insurance

When it comes to choosing a Medicare Supplement Insurance (Medigap) provider, Aflac is one of the newer names in the market. As someone who has seen many new companies enter the Medigap space, I can tell you that their newness is not a concern of ours.

Aflac’s longstanding history in the supplemental insurance industry makes it a strong contender. Below, I’ll discuss the pros and cons of selecting Aflac for your Medigap coverage.

Pros

  • Established Reputation in Supplemental Insurance

Aflac has been a household name in supplemental insurance for decades. Their longevity in this space gives them credibility and a proven ability to handle claims efficiently. Many of my clients feel reassured by their strong reputation and history of customer satisfaction.

  • Competitive Rates

Aflac offers highly competitive premiums for their Medigap plans, making them attractive for those seeking cost-effective coverage. Aflac is worth considering for individuals looking to save on monthly premiums while maintaining quality coverage.

  • Satisfied Clients

My clients who have chosen Aflac’s Medigap plans report high satisfaction levels. This positive feedback indicates that Aflac is delivering on its promises of good customer service and efficient claims processing.

  • Standardized Benefits Across All Medigap Plans

Like all Medigap providers, Aflac’s plans are standardized by law. Whether you choose Plan G from Aflac or another company, the benefits are identical. The standardization ensures you receive the same core coverage, regardless of the carrier.

Cons

  • New to the Medicare Supplement Market

While Aflac has a strong reputation in supplemental insurance overall, it is relatively new to the Medigap space. As a result, its track record for rate increases remains uncertain. Having seen many companies start in this market, I’m confident that Aflac’s entry is no reason for concern.

  • Uncertain Long-Term Stability in Medigap

As a new player in the Medicare Supplement market, it’s challenging to predict Aflac’s long-term commitment to this line of business. However, even if Aflac were to exit the Medicare Supplement market, policyholders are protected by guaranteed issue rights. This means you could transition to another carrier seamlessly without being subjected to medical underwriting.

Our Thoughts

Aflac’s entrance into the Medigap market has been promising. They bring competitive rates, satisfied clients, and the assurance of standardized benefits. While their newness in the Medigap space presents some uncertainties, their overall reputation and guaranteed issue protections provide peace of mind.

From my experience, if you’re considering Aflac for your Medicare Supplement Insurance, they’re a strong option to evaluate alongside other carriers.

Does Aflac Offer Dental Insurance?

Understanding Aflac’s Dental Insurance for Seniors

Aflac’s dental insurance plans are designed to cover a broad spectrum of dental services, categorized into three main areas:

  1. Preventive Care: This includes routine exams and cleanings, which are vital for early detection and prevention of dental issues.

  2. Basic Services: Services such as fillings and simple extractions fall under this category, addressing common dental problems that may arise.

  3. Major Services: For more complex procedures like crowns, bridges, and dentures, Aflac provides coverage to help manage these higher-cost treatments.

One of the standout features of Aflac’s dental insurance is the option to add vision and hearing coverage to your plan. This approach allows seniors to manage multiple aspects of their health under a single policy, simplifying the insurance process and potentially reducing overall costs.

Types of Dental Insurance Plans Available

Aflac offers flexibility in choosing a plan that aligns with individual needs:

  • Network Dental Insurance: If your preferred dentist is part of Aflac’s network, this plan can offer services at predetermined rates, potentially lowering your expenses.

  • Supplemental Dental Insurance: For those who already have a primary dental plan, Aflac’s supplemental insurance provides additional coverage, helping to fill gaps and cover services that may not be included in your existing plan.

It’s important to note that while dental discount plans are an option in the market, Aflac does not offer these. Instead, they focus on comprehensive insurance plans that provide actual benefits rather than mere discounts.

Benefits of Choosing Aflac

Aflac’s dental insurance plans come with several advantages tailored for seniors:

  • No Waiting Period for Preventive Care: You can access routine exams and cleanings immediately upon the start of your policy, promoting timely dental care.

  • Decreasing Deductibles Over Time: Aflac rewards long-term policyholders by reducing deductibles each year, making it more affordable to maintain coverage.

  • Increasing Annual Maximum Benefits: The longer you maintain your policy, the higher your annual maximum benefit becomes, providing greater financial support for dental procedures over time.

  • Freedom to Choose Any Dentist: Aflac allows you to work with any dentist, offering flexibility if your preferred provider is outside of their network.

Is Dental Insurance Worth It for Seniors?

Aflac’s dental insurance plans offer comprehensive coverage options that cater to the unique needs of seniors. With the ability to add vision and hearing coverage, decreasing deductibles, and the freedom to choose any dentist, Aflac provides a robust solution for seniors seeking to maintain their oral health and overall well-being.

  • Additional offerings:

    Aflac also provides accident, critical illness, life, hospital, and short-term disability insurance.

Aflac's Financial Stability

Aflac holds an A+ (Superior) Financial Strength Rating from A.M. Best, indicating its exceptional ability to meet ongoing insurance obligations. Further, the company has been awarded an AA rating from Standard & Poor’s and Fitch Ratings, highlighting its strong capacity to meet financial commitments.

These high ratings testify to Aflac’s financial stability and ability to offer its policyholders reliable coverage.

Are Policyholders Satisfied With Aflac?

Customers praise Aflac’s responsive service, quick claims process, and user-friendly digital platforms. While there are some negative reviews, the positive reviews and ratings highlight Aflac as a reliable and customer-centric insurance provider.

Aflac is consistently recognized for its high standards of customer service. It has an A+ rating from the Better Business Bureau (BBB), demonstrating its commitment to addressing customer concerns.

How Do I Enroll in An Aflac Medicare Supplement Plan?

To enroll in an Aflac Medigap Plan, you can either call Aflac directly or work with us – I’ll handle the entire process for you from start to finish.

Here’s what you’ll need to apply:

  • Your Medicare Claim Number
  • Date of Birth
  • Address
  • Phone Number
  • Preferred Payment Method

Most people choose to set up their premiums using an auto bank draft, which ensures your payments are always on time and eliminates the worry of late payments.

Once we submit your application, we’ll track it throughout the enrollment process and notify you as soon as the policy is effective. Typically, it takes about 7 to 10 days from that point to receive your policy documents and ID cards in the mail.

  • Did you know?
    • The Aflac duck, famous for its humorous commercials passionately quacking the company’s name, also supports a noble cause. Aflac sells plush versions of the mascot to raise funds for pediatric cancer treatment and research.

Bottom Line

Overall, Aflac is positioned well to be a major player in the Medicare Supplement insurance market and is worth considering when choosing your Medigap policy.

Aflac offers a variety of Medigap plans, but as a newcomer to the Medicare Supplement insurance market, their policies are not available in all states. Their Medigap plans also do not include prescription drug coverage.

We’re here to help you navigate your options and find the best plan for your needs. Contact us today to learn more about Aflac and other top providers in your area.

Sources: Aflac | Customer Reviews | Medigap Basics | Aflac Expansion

FAQs

Mark Prip

Since 2003, Mark Prip has been leading  Policy Guide, Inc., providing knowledgeable information about Medicare, life insurance, and dental coverage to clients in over forty states. With his unparalleled hands-on experience aiding countless Medicare beneficiaries in selecting an appropriate health plan, he is a prime example amongst other competitors for expertise and assistance. Mark has held his Florida Health & Life Insurance License (E051889) since 2003. View his license profile on the Florida Department of Insurance website.